Privacy Policy
Last updated: January 2025
Introduction
Dr. Chirag Patel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website patelsjointreplacement.com or contact our clinic. By using this website you agree to the practices described herein.
Information We Collect
We never sell, rent, or share your personal information with third parties for marketing purposes.
We may collect the following categories of personal information: • Contact details — name, email address, phone number provided via consultation forms. • Medical enquiry information — the nature of your orthopedic concern submitted through our booking form. • Technical data — IP address, browser type, pages visited, and time spent on site (collected automatically via analytics). • Communications — emails, messages, or feedback you send us directly. We do not collect sensitive financial data; all payment processing (if applicable) is handled by certified third-party providers.
How We Use Your Information
Information collected is used solely to: • Respond to consultation requests and appointment enquiries. • Improve the content and usability of this website. • Send appointment reminders or follow-up communications (only where you have opted in). • Comply with applicable medical and legal regulations. • Analyse aggregate, anonymised usage patterns to improve our services.
Data Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and secure server infrastructure to protect your personal information. However, no method of internet transmission is 100% secure. We encourage you not to submit highly sensitive medical records through this website; instead, please contact our clinic directly.
Third-Party Services
Our website may use the following third-party services, each governed by their own privacy policies: • Google Analytics — anonymous website usage tracking. • Google Maps — embedded maps for clinic location. • WhatsApp Business — optional direct messaging. We recommend reviewing each provider's privacy policy before interacting with their embedded services.
Your Rights
You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data, subject to any legal retention obligations. • Withdraw consent for communications at any time by contacting us. To exercise any of these rights, please write to us at the contact details below.
Contact Us
For any privacy-related questions or requests: Dr. Chirag Patel's Clinic Ahmedabad, Gujarat, India Email: contact@patelsjointreplacement.com Phone: +91 90000 00000 This policy was last reviewed in January 2025 and may be updated periodically.